Shipping

eDealRetail offers FREE worldwide shipping to over 100-countries!

Depending on your country, you may be forced to pay levy taxes, custom fees or import duties on certain items for which you will be solely responsible. Visit the online calculator for precise estimation and detailed information in this regards – We sell items below the value of USD $100 for which taxes do not generally apply, however, this does not mean they may not be imposed; especially when dealing with international countries.

 

Free worldwide shipping

We currently ship to the following countries:


Australia
Austria
Bahamas
Belarus
Belgium
Belize
Bolivia
Brazil
Bulgaria
Canada
Cayman Islands
Chile
China
Colombia
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Dominican Republic
Ecuador
El Salvador
Estonia
Finland
France
Germany
Guam
Hong Kong
Iceland
India
Israel
Italy
Jamaica
Japan
Jordan
Korea, Republic of
Kuwait
Latvia
Lebanon
Liberia
Liechtenstein
Lithuania
Luxemborg
Macao
Macedonia
Madagascar
Malaysia
Maldives
Malta
Mauritius
Mexico
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Netherlands
New Zealand
Nicaragua
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Russian Federation
Seychelles
Singapore
Slovakia
Slovenia
South Africa
Spain
Sri Lanka
Sudan
Sweden
Switzerland
Taiwan
Thailand
Trinidad and Tobago
Tunisia
Turkey
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Vatican City
Virgin Islands, British
Virgin Islands, U.S.

 

If your country is not listed above, please send us a message before placing an order.

 

Below is a rough timeline for package deliveries to our major customer base. These time frames may differ from different courier companies, carrier routes, dispatch location, customary lags, and other conditions which may not be in our direct control.


USA: 15 Days | UK: 15 Days | AU: 12 Days | South Asia: 8 Days | Middle East: 7 Days | Rest of the world: 15-30 Days

 

You can track your item(s) here: Tracking


We hold the right to cancel your order if your country does not fall under the compliance area - have a high fraudulent rate or the delivery to the company is not supported by courier companies.


Once your order has been placed, an automatic confirmation email will be dispatched. This means your order has been received, processed into the system and the payment has been received. Within 12-hours our distribution center should be able to confirm the availability of the order and your tracking number will be sent.

The system will automatically send you tracking number(s) for your order(s) within 24-hours of delivery. These could be used to track the status of your order from your respected country’s post office site. If within 48-hours you have not received a tracking number, please feel free to contact us at info@edealretail.com. Tracking numbers could take up to 72-hours to update, especially International orders.


On arrival of your order, inspect the packaging for any tampering, if you spot any damages email us the picture(s) of the problem area; we will look into the situation and offer appropriate exchange or refund. eDealRetail works on a professional platform, prior to shipments all items are checked thoroughly – we engage with many customers a day and a bad package could sneak through for which we will take full responsibility.


If you are not satisfied with your purchase or we have not delivered according to your expected standard (Incorrect, defective, used...), you can return the item – we will cover the return shipping charges (If incorrect, defective). The option to return is open up to 30-days of purchase.


To return an item follow these simple steps:

  1. Login to My Account
  2. Click on Completed Orders
  3. Click on Return Item(s)
  4. Fill out the form, and submit the request
  5. Within 24 hours, we'll send you a shipping label via email 

 

If you don't have an account yet, please send us an email at info@edealretail.com to start your return.